Versions Compared

Old Version 1

changes.mady.by.user Chris Bardos (Unlicensed)

Saved on

compared with

New Version 2

changes.mady.by.user Chris Bardos (Unlicensed)

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Tip

Here are some tips to get you started. You can edit this page to see how it works!

1. Create a page

  • Click "Create" and select "Blank Page" to create your first page.
  • New pages are created as children of the page you are currently viewing.

2. Add to your page

  • Click "Edit" to enter the Confluence editor and use the page layouts feature to structure your content using sections and columns.
  • Use headings to format your text and drag and drop images into your page to provide visual interest.
    • Click "Insert" and select "Other Macros" to add macros for navigation, special formatting and other media



    Tip

    You can contact us at anytime by calling (360) 986-5200 or (844) 986-5200

    1. Support

    • You may contact support at anytime by clicking on the teal "?" sign in the top right corner of the Portal. We are available from 8am - 5pm PST for standard support.
    • Our support team works very hard to get back to our customers quickly - usually within a few hours.

    2. Billing

    • The Skyetel Network is a prepaid service; please make sure you top up your account when you login. You can do that under Billing -> Make a Payment.
    • New accounts have a zero balance, and are on hold by default. You may get email notifications about this, but don't worry, all you have to do is add funds to your account to active service.
    • Taxes are applied in real time - so every minute spent on the phone or on every phone number ordered will have taxes applied immediately and your balance reflected accordingly.
    • We bill on a minute-by-minute basis, so make sure you set your Low Balance warning to fit your expected usage. By default, it is set to $100. 
    • You can also enable Auto-Recharge on your account in Billing -> Settings. This will make it so you don't have to worry about depleting your balance.


    Panel

    On this page:

    Table of Contents


    3.

    Organise your pages

    Here are some tips for organising your content.

    • Change the page order

    The sidebar on the left displays your pages in a hierarchy. If you have Space Administrator permissions you can click "Space Tools" > "Reorder Pages" to move pages around.

    • Add labels

    Labels help keep pages organised and make it easier for you to find the information you need. Click "Labels" at the bottom of a page to add or edit. The "Related pages" section on this page uses labels too!

    • Make templates

    Standardise and speed up the page creation process with templates. You can create and format a template with page layouts, standard headings and instructional text for hints and guidelines. Check out our sample page on "Making a template"

    Related pages

    Filter by label (Content by label)showLabelsfalsespacesSUGsorttitleshowSpacefalsetypepagelabelsdocumentation-space-sample

    Prefixes

    We use various Prefixes to toggle different features on our network.

    • Local Presence Prefix: 000053

    Skyetel will recognize this prefix to mean that you want to use our Local Presence Prefix service. Please note there are additional configurations that need to be enabled to use our Local Presence Service

    • High CPS Dialer Prefix: 000064

    We will recognize this prefix to mean that you want to use our High Volume Dialer service. This is useful for endpoints that need high call drop rates and high CPS rates.